Hello James, writing abut it allows you to offload, and that is a perfect thing to do. She was wrong and you were right to be disappointed. Kudos to you.

I'm wondering if management should be involved in ensuring that people employed, deliver. We wouldn't put up with this in the business world.

Your son is right. Remove the oxygen and don't think about it any more.

Sending you big hugs from Ozland. :)