Anne I would have been so angry in your situation.
Post Covid here in Australia , I saw the most vile behaviour by real estate agents. I think their attitude is if you are not enamoured of them, there are plenty more buyers/renters around the corner.
I wonder who many of us cut our losses and walk away. It's simply unfair and unethical.
In my mind at least, I have created an extra circle of hell , purely for real estate agents, that I will ask Dante to take care of.
This has been a huge lesson for my daughter. She has wedding coming up in a few weeks, so she can focus on that.
Anne thanks so much for your kind and honest response.